1. 预订表格 (RESERVATION FORM): 请填妥「预订表格」中所需酒店、套票、或相关旅游服务。
2. 预订总览 (BOOKING SUMMARY): 阁下随即会收到一封「预订总览」电邮。
3. 我们的客户服务主任将于24小时内通过以下其中一种电邮回复阁下：-
   (a)服务确认通知书 (SERVICE CONFIRMATION): 成功预订后，「服务确认通知书」连同预订详情、付款方法及付款限期将传送到阁下的电邮。
   (b)服务建议通知书 (SERVICE ADVICE): 如阁下所选择之酒店或相关旅游服务未能确认，我们会通过「服务建议通知书」传送到阁下的电邮，并提议同级酒店或相关旅游服务给阁下考虑。
4. 付款 (PAYMENT SETTLEMENT): 请根据电邮中的付款方法及付款限期缴付费用。
5. 服务收据 (SERVICE VOUCHER): 完成付款手续后，「服务收据」将于24小时内传送到阁下的电邮。
6. 酒店入住 (HOTEL CHECK-IN): 请向酒店职员出示有效护照、旅游证件、或香港身份证，以便办理登记手续。
7. 使用相关旅游服务 (USE OF OTHER TRAVEL SERVICE): 请于成行当日向职员出示「服务收据」以便办理登记手续。

香港酒店付款详情如下：-

1. 需预缴全数款项之情况：-
   • 如预订服务属于以下其中一种之情况，款项需于预订服务时全数缴付。
   (i) 优惠价之酒店房间已售罄，同级酒店或相关旅游服务建议已通过电邮传送给阁下考虑。
   (ii) 优惠价之酒店房间仍然有售，而酒店入住日期属实时付款之情况。
   (iii) 酒店入住日期属展览/假日期间，酒店房间供应量随市场需求大幅减少；酒店要求住客作出“全程保证入住及付款”**之承诺。(**预订一经确认后，将不会获得任何退款。)
   • 当收到阁下同意预订及完成付款手续后，我们的客户服务主任将联络酒店或作相关旅游服务安排。
   [a] 如预订成功 - 不退还全数款项将实时收取；「服务收据」将于24小时内传送到阁下的电邮。
   [b] 如预订不成功 - 全数款项将退还至阁下的付款户口/信用咭户口。
2. 如阁下未能在付款限期内缴交所需款项，本公司保留取消服务之权利。
3. 所有价格及条款只供参考；如有更改，恕不另行通知；供应视乎预订当时情况而定；请向我们的客户服务主任查询详情。

如阁下对在线实时刷卡尚有犹疑，欢迎选择将资料透过以下方式发送给我们。

• Tax & Service Charge - Price quoted in this website are based on Hong Kong Dollars, inclusive of government tax and service charges.
• Pre-paid Price - All hotel promotion price quoted in this website are exclusive for pre-paid bookings. Same terms and conditions will not apply for any bookings paying at hotel.
• Non-Listed Price - Price quoted in this website are valid for a specified time period. For price that is not covered in the price list, please contact our Customer Service Officer for details.
• Price vs Inventory - Under Normal circumstances, different Price levels for same category of rooms will be set by hotel in order to cater different levels of demands.
• Price excluding items - Prices quoted are excluding airport taxes, other travel taxes, passport and visa fees, insurance surcharge, meals (unless specifically offered in the itinerary), all other expenses, including but not limited to laundry, telephone calls, liquor, soft drinks, room services, optional tours and any other personal items.
• Price variation - Prices are for reference only and subject to change without prior notice. Please check with our Customer Service Officer for confirmation of price upon booking.

• Room Type - Room type stands for the type of room which we contracted with individual hotels. For example, "Run of House" means the room type that has been assigned by the hotel, which shall subject to availability at the time of check-in. Meanwhile, single bedroom refers to room with one single bed; twin bedroom refers to room with two single beds, double bedroom refers to room with one double bed. 
• Sharing Rooms - A maximum of three adults is permitted to share one room. The third adult could request a rollaway bed with additional fee unless otherwise specified. A maximum of two children aged 2-12 (unless a different range is specified) and two adults are permitted to sharing a room. In such case, rollaway bed could request with additional fee unless otherwise specified.
• Infant – Infants under 2 years are generally accepted free in hotel. However, not all room types are large enough to accommodate an infant's cot. Cots must be requested at the time of booking and some hotels may charge a fee payable locally for this. Cots cannot be guaranteed.
• Meals Arrangement - Meals are not included from the price listed and available upon request.
• Hotel Standard - As hotel standard may vary in different destinations, hotels or resorts in one city cannot be compared directly with those in another city. 
• Hotel Facilities - Information on hotel facilities or added value service is provided by the management of the individual hotel at the time of posting to this website. However, changes may occur after the information has been posted. We will make every effort to advise you of such changes if we are informed by the hotel before your departure. We regret that we cannot accept responsibility for any inconvenience caused if any of the listed facilities or added values is not available during your stay. Due to space limitation, certain hotel facilities have not been listed. Please check with individual hotels for full details and certain chargeable facilities/services.
• Primary Check in guest - Must be over 18 Year Olds, guests under 18 years old must be accompanied with adults to check in.
• Hotel Check-in/Check-out Time - Hotel rooms are generally available after 2pm on your day of arrival, and are to be vacated by noon on your day of departure. Early check-in or late check-out may be granted at the hotel's discretion, subject to availability of rooms. Any charges incurred will be at traveler's own expense. In making hotel reservation on the number of nights, please consider whether your stay cover your early arrival or late departure. 
• No show on arrival – If guest has not made arrangement in check-in on the first night, the hotel reserve the right to cancel any subsequent nights that may have been reserved.
• Special Requests - Please note that special requests such as room location, type, a particular facility at a hotel, a particular view, etc. are not guaranteed.
• Accuracy & Local Conditions - The descriptions of hotels and accommodation in this website have been compiled based on current information available at the time of posting. However, changes may occur after the date of publication. There may be occasions, particularly in low season, when facilities may be withdrawn or reduced by accommodation owners or proprietors of other services. For example, a pool may be closed for cleaning and/or renovation; if there are several restaurants in a hotel, some may close down in low season. Redecoration or construction work may occur even in high season. Such changes are beyond our control. However, if we are advised of any development work, or changes in the information shown in this website, we will make every effort to advise you before your arrival. Although every effort has been made to ensure all the information in this website is correct, unforeseen changes may occur. Please check with individual hotels for full details.

Traveler shall be regarded as carrying his/her own risk with respect to loss, injury, accident, damage, delay or expense to person or property. Meanwhile, traveler accepts full responsibility for any of the expenses, damages or losses arise from or as a result of the delay or cancellation on means of transportation, failure to comply with visa and health requirements of the countries they intend to visit, sickness, weather, strikes, war, quarantine or acts of God. We reserve the right to alter any route, itinerary and/or accommodation without prior notice to the traveler if it shall in its sole discretion think this fit or in case of force majeure. We shall be relieved of all liabilities and obligations resulting from the force majeure events and shall not be obliged to refund any amount paid to the hotel or any unused portions of travel service in such circumstances.The liability of Asia Travel Care shall not exceed the price of the product or service purchased by the Customer.

FORCE MAJEURE – refer to any circumstances which are unusual and/or unforeseeable which are beyond our control, the consequence of which could not have been avoid even if all due are had been exercised, including but not limited to war or threat or war, riot, civil strife, hostilities, political unrest, government action, industrial dispute, natural or other disaster, nuclear incident, terrorist activity, weather conditions, closure of airports, fire, flood, drought, re-scheduling or cancellation of flights or alteration of the airline or aircraft type by and airline or technical problems with transportation that are outside our control.

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Asia Travel Care
香港九龙尖沙咀漆咸道南79 号中国五矿大厦10楼C室